Interact honours customer success at annual Intranet Excellence Awards Dinner 2015
(Altrincham, UK, 17th September 2015) Interact, the intelligent intranet software provider, last night honoured its customers’ achievements at the Intranet Excellence Awards 2015. The annual event, held in London, recognises the successes of Interact’s customers from around the globe with a glittering awards dinner.
Nigel Danson, Interact CEO said, “The Intranet Excellence Awards are the highlight of the year for us. The programme gives us the opportunity to celebrate the fantastic achievements of our customers. It also highlights the positive impact a well-implemented, collaborative intranet has in enabling organisations to meet their objectives.”
The awards are split into four categories: Essential Intranet, Best Intranet Design and Brand, Best Intranet Launch and Intranet Success Story. These allow Interact customers, old and new, to share their achievements over the last twelve months.
And the winners are…
Essential Intranet
This category focuses on how critical an organisation’s intranet is to its business. Entrants were asked to detail why their intranet is an important everyday tool for employees across the board.
Essential Intranet Winner: Sport England
Sport England distributes funding to encourage participation in sport across the UK at all levels. Its entry for this category embodied the Interact vision of an essential intranet, with 92% of employees contributing content across a range of Interact tools. The intranet, Inside Track, is an excellent example of effective communication, enterprise wide collaboration, efficient business processes, increased engagement of employees and, more broadly, the vehicle for all change in a rapidly growing and diverse organisation.
Intranet Success Story
This category gives customers the chance to share the part of their intranet project they are most proud of. Entrants were encouraged to highlight their successes, regardless of how big or small they were.
Intranet Success Story Winner: March of Dimes
March of Dimes, one of America’s largest non-profits, has used a large scale business transformation to introduce collaboration as an effective way of working across the organisation.
It introduced a ‘30 Day Challenge’ to encourage all employees to try a new behaviour a day, such as “say hello online to one person you would not normally interact with” or “share one word which best describes the team you work with”. All these actions required less than five seconds to fulfil but built new collaborative behaviours which people have adopted, resulting in a 20% increase in user-generated content within a month.
Better still the levels of collaboration have increased even more since the end of the ‘30 Day Challenge’.
March of Dimes is a fantastic success story of how to take collaboration beyond certain roles, locations and departments into a brave new world, where people comfortably collaborate with others they have most likely never worked with or even met before.
Best Intranet Launch
This category provides a platform for customers to share the success of their intranet launch or re-launch. Entrants were asked to share their plan and demonstrate measurable engagement post launch.
Best Intranet Launch Winner: Maxxam Analytics
Maxxam Analytics, a Canadian based data analytics organisation with 2,500 employees, wowed our judges with its entry for this award. Its approach to launching and then improving the site continuously is a fantastic example of data driven decision making which reflects Interact’s customer success methodology.
The results are staggering: the company has successfully started networking and collaborating across the organisation, built a series of tools to complete the most common tasks and provided instant, easy to find information for front line workers, managers and supervisors, resulting in a greater customer service.
Best Intranet Design and Brand
This category looks at the combination of beauty and function. Entrants were asked to show how the design and user experience of their intranet site encourages adoption as well as making it easy for users to locate relevant information.
Best Intranet Design and Brand Winner: Canterbury City Council
Canterbury City Council, a UK public sector body, has succeeded in designing a site and user journey the rest of the intranet industry will envy; it has taken a traditional culture and brought a whole new perspective with design and tone, seamlessly integrating everyday tools in a manner which is very easy to pick up and use.
The Interact Intranet Excellence Awards are held every year as part of Interaction, one of the intranet industry’s leading events in the UK and Europe. For more information on Interaction please visit www.intranetconference.com
Notes to Editors
Press contact:
Bianca Hartley
VP Marketing
T: +44 (0)161 927 3222
E: bianca.hartley@interactsoftware.com
Interact Intranet
Interact Intranet is intelligent intranet software created by Interact. The flexible and scalable solution has more than 500,000 users and has revolutionised the way companies communicate, collaborate, share knowledge, and streamline internal processes. It has a unique Intelligence Store which logs information such as browsing routes, search entries, document ratings and hits and uses this information to promote content to users. Interact Intranet promotes a culture of collaboration and idea sharing by using corporate social networking and micro blogs. Non-technical users can quickly and easily update the intranet.
About Interact
Founded in 1996 with headquarters in the UK, Interact operates globally and is one of the fastest growing intranet software companies. Interact has built a strong reputation of delivering successful and collaborative intranet solutions to leading companies such as Florida Hospital Group, Arriva, G4S, Flight Centre and Make a Wish Foundation.
For further information, visit: interactsoftware.com
