Announcing the winners of the INTx intranet awards 2022

The Interact Excellence Awards celebrate outstanding achievements, innovations, and contributions in digital workplaces and internal communications. Discover more about this year’s winners in Interact’s own intranet awards.

Now in their 12^th year, the Interact Excellence (INTx) Awards recognize and celebrate a diverse range of organizations from around the globe. Based on the work they have done to elevate internal communication and employee engagement, these intranet awards highlight enterprises and individuals who have delivered remarkable intranet and digital workplace solutions for their users.

Entries to the INTx Awards are submitted under ten main categories. In addition, there is a Judge’s Award for Innovation, awarded to entries that don’t fit inside the box of an existing category, but deserve unique recognition.

A word from Interact

“Organizations have faced significant challenges over the past two years, and this year’s INTx entries demonstrate that they have done so by putting communication at the heart of their responses,” said Kris Morrison, VP of Customer Success at Interact.  

“The standard was incredibly high, with all of the entries reflecting how the digital workplace remains vital to company culture in a fast-changing world. All of the INTx entrants have displayed innovation and creativity in the use of their intranet software, and we are especially thrilled that the judges have recognized our winners for their skill and ingenuity in creating better workplaces for all. We’re incredibly proud to support them with technology that enables them to connect with everyone in their organizations.”

Meet the judges

For the INTx Awards, Interact assembled a 5-strong panel of global intranet, communications, and engagement professionals to judge this year’s entries.

INTx winners 2022 🏆

Each category explored outstanding examples of intranet design, internal communication, and the use of digital tools to solve a range of complex business challenges.  

All of this year’s intranet awards winners are listed below, but you can also download our INTx Allstars guide to learn more about these and many more past winners.

Best Campaign

This award goes to the single campaign or project that best exemplifies excellence in internal communications. Judges look for clear objectives, a creative-strategic approach, and well-defined results.

This multichannel internal communication campaign was so well executed and made certain that Nuance’s people would hit the ground running when its fresh version of ‘The Voice’ (Nuance’s intranet platform) landed. This new digital workspace alleviates the pains of their previous intranet.

Simon Dance – CEO, Interact

Best DE&I Strategy

This intranet award honors forward-thinking organizations that demonstrate leadership in creating and promoting diversity and inclusion to improve the environment for employees, and to better service their customers/patients, and the community.

WKKF has DE&I at its core and uses the intranet effectively to extend equity for all.

Andrew Marr – ClearBox

Best Digital Workplace Transformation

Among all of the INTx’s intranet awards, the Digital Workplace Transformation category looks for intranet glow-ups, digital upgrades, tool integrations, and creative uses of tools (Interact or other) to make every employee’s work-life feel complete.

The Hive has a nice balance of culture/people features as well as strategic, business-oriented features. Content that features PEOPLE, rather than programs or policies, along with eye-catching design and the integration with the LMS makes this clearly a one-stop for employees looking to connect as well as excel in their career at the same time.

Cindy Crescenzo – Crescenzo Communications

Best Launch

The Best Intranet Launch Award celebrates those intranet projects that have adopted a considered and strategic approach to pre-launch (or re-launch) communication. Launching an intranet means engaging the entire workforce, encouraging adoption and effectively communicating why the system should be an integral part of every user’s working day.

This is a refreshingly honest and charming account of an intranet relaunch, which is all the harder when staying with the same (excellent) platform!

Andrew Marr – ClearBox

Best Multi-Channel Strategy

The Best Multi-Channel Strategy Award recognizes creative or innovative intranet campaigns that have overcome those barriers that traditionally obstruct the engagement of hard-to-reach staff. This award highlights the innovative and enterprising ways that organizations reach all their members, not just the desk-based.

The AMS team listened well to the needs of their users and responded with an intranet that streamlined and simplified their access to company information and news.

Lesley Allman – Allman Communication

Best Success Story

What makes the ultimate intranet success story? Success comes in many different forms, but in this case, it ultimately means the platform achieves its purpose. This award celebrates an organization that has taken an instance of intranet software and made it integral to the workforce.

The seamless delivery of messages, stories, and images in both internal and external channels resulted in fabulous internal engagement, loads of external coverage and, ultimately, better awareness and access to support for those needing the charity’s services.

Lesley Allman – Allman Communication

Best User Experience

The Best Intranet Design award looks at those organizations who have used design (from UX/UI to custom themes) in an innovative way to create an intranet that has an incredible user experience, is visually compelling, and is also a joy to use.

The extensive research, the focus groups, audit, meetings with various departments… it all paid off, obviously in a better, more intuitive user experience.

Steve Crescenzo – Crescenzo Communications

Best Use of Digital Media

With digital media dominating social media, it’s clear that the future of intranets and internal communication lies, in no small part, with video and other media formats. The Best Use of Digital Media award recognizes organizations that have successfully harnessed new media to deliver communications in an impressive, innovative way.

This entry showed good use of listening and learning to what was going on and what was needed both inside the organization and in the wider world. The Treehouse launch was supported with a cool animated teaser video, countdown clock and digital TV displays. These were complemented with old school print materials, a scavenger hunt and ongoing competitions to keep the interest and engagement going.

Lesley Allman – Allman Communication

Essential Intranet Award

For an intranet to be successful, it needs to be fully embedded into the heart of the organization. From its launch, the intranet team and stakeholders need to work hard to make it an essential, critical part of the daily running of the business. Among the intranet awards on offer, this category rewards that which has made a critical difference to daily operations.

Just a fantastic case study of how an intranet initiative can have a positive and measurable impact on transforming a company’s culture for the better! this entrant has proved itself essential to the healthy knowledge sharing and collaborative culture of the organization.

Andrew Marr – ClearBox

The Community Choice Award

The members of Interact’s customer Community (a network of comms peers) are true experts in the field of internal communication and intranet management. The Community Choice Award recognizes this by giving them a say in which worthy intranet should earn a coveted INTx trophy.

This is great! I would love to chat about how you built this, as I’d be very keen on doing something similar… but have no idea where to start!

Drew Holland – GoCardless

Judges’ Awards for Innovation

The flexibility of digital workplace solutions presents huge scope for innovation, with new and exciting concepts or designs appearing every year. The Award for Innovation celebrates ideas and implementations that deserve special recognition, whether for ingenuity, effort, or application.

This year, our panel of judges was equally wow-ed by no less than five separate entries. All of these companies exhibited special traits in their approach to internal communications and we say well done to them all.

• The Cosmopolitan of Las Vegas
• SERVPRO
• Miller
• Ziply Fiber
• Johnsonville

Congratulations to this year’s winners!

To learn more of the stories behind these intranet awards – from this year and many more – please check out the INTx Allstars eBook, which features some of our favorite winning entries from 2022 and previous years.