US
Community

Build loyalty.
Create advocacy.
Increase revenue.

Happy customers are crucial to the success of any business. Improving your customer experience drives loyalty and trust towards your products and services boosting revenue. Interact makes it easy to build a Customer Community to surprise and delight your customers.

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Single communication platform

Enterprise communication for your customers, your employees, or your business partnerships.​​

Build a vibrant community

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Authentication

Simple registration and control
Distributing user accounts should not be difficult. Interact supports multiple authentication options including custom auto-enrollment functionality helping remove the burden from your IT Team.

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Content Management

Create content with ease
From FAQs, product updates, and documentation to roadmaps, video libraries, ideas, tips. Interact makes it simple to create and maintain essential content to keep your customers informed.

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Pulse Surveys and Polls

Measure valuable feedback
Would your customers recommend your products or service? How can you measure their satisfaction? Pulse Surveys provide valuable quantifiable feedback.​

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Broadcasts

Generate critical alerts
Broadcasts allow urgent information to distributed quickly. Send time-sensitive emails or SMS notifications directly to your customers to keep them informed.

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Mobile

Connect 24/7
Native mobile apps let your customers access vital information, connect with other users and receive communications on the go 24/7, no matter where they’re based.

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Forums

Build advocacy and knowledge-sharing
Encourage your customers to connect, self-service, share knowledge, ask questions and exchange ideas on the easy-to-use social forums.

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Analytics

Understand your activity
High-level overviews or at-a-glance insights, powerful analytics help you identify what areas of your community are working, and what needs improving.

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Personalization

Outstanding customer experience
When it comes to branding, content and homepage layout, our powerful segmentation technology can build personalized and remarkable customizable experiences for your customers.

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Audience Targeting

Timely customized updates​
Selectively alert different customers with custom messaging when new or updated content has been published.​

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Transform how your business communicates

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