Steven Osborne  • 14 Dec, 15  •  4 min read

“How do I get my Senior Management Team (SMT) using the intranet?” This is a question I get asked more often than I would like, as fundamentally...

Steven Osborne  • 27 Jul, 15  •  3 min read

Intranets should be all about the users, and not designed just to suit the content author or the process owner, after all they are the consumers. Any intranet...

Steven Osborne  • 30 Mar, 15  •  3 min read

Last week I was fortunate enough to be in San Diego at the AIIM @AIIMIntl Conference – Digital Transformation: Embrace The Chaos. It was set to discuss...

Steven Osborne  • 15 Dec, 14  •  6 min read

It’s hard to sum up the two great days I spent at the Ragan Social Intranet Conference at which I heard so much informative, insightful and engaging...

Steven Osborne  • 01 Dec, 14  •  5 min read

At Interaction 2014 I facilitated an energetic workshop in which we discussed the characteristics of a homepage that had the “Wow” factor not an...

Steven Osborne  • 08 Dec, 13  •  5 min read

Homepage health check There is more to making a homepage vital than it just looking nice. While it has to be engaging, it also needs to be relevant and deliver...

Steven Osborne  • 04 Nov, 13  •  3 min read

Think about your house, do you have an untidy draw, or cupboard? Even an entire room? If you do, I am sure you have good intentions of tidying it up sometime...

Steven Osborne  • 24 Oct, 13  •  5 min read

Last week from the relative comfort of my own lounge I was able to view selected speakers at the 2013 Social Intranet Summit hosted by Ragan in Chicago that...

Steven Osborne  • 08 Aug, 13  •  5 min read

An intranet, like any other tool or valuable possession that you wish to be long lived and functional, benefits from regular care and maintenance. It functions...

Steven Osborne  • 20 Feb, 13  •  4 min read

At Interact we like to think we know a lot about what makes an intranet successful. Having worked with hundreds of customers across the world on intranet...

Steven Osborne  • 21 Jun, 12  •  3 min read

E2 day 2 had some very thought provoking discussions and some repetition of common themes. After one particular discussion lead by Alan Lepofsky, (@alanlepo)...

Steven Osborne  • 20 Jun, 12  •  3 min read

This week I’m fortunate enough to be in sunny Boston and able to attend the recently rebranded E2 conference (which prior to 9am Eastern time was...