Interact has been recognized as a gold medallist market leader in the 2022 Digital Workplace Data Quadrant report from SoftwareReviews.
Following ClearBox Consulting’s selection of Interact as an outstanding product in its Intranet and Employee Experience Platforms report this week, SoftwareReviews has also awarded Interact a gold medal in the 2022 Digital Workplace Data Quadrant report.
Based on the collective knowledge of real-life users, Interact was given the report’s highest award. The ranking factors used to decide on the best intranets and employee experience platforms for 2022 include:
- Satisfaction with product features
- Vendor experience
- Capabilities
- Emotional sentiment
The complete buyer’s guide to intranets
Interact’s ranking is a significant recognition of the product’s reputation among employees and places it higher than employee experience software from Microsoft, Meta, LumApps, and Unily.
Interact ranked first among all the vendors reviewed for both the quality of features and the ease of customization. These ratings resulted in users reporting a 100% Plan to Renew and a 95% agreement that Interact is critical to their professional success.
In one category which makes this particular digital workplace buyer’s guide unique, Interact also received an outstanding Emotional Footprint score of +96%.
The highest emotional attachments from users were given for:
- Continual improvement of the platform (100%)
- Respectful, caring, and effective service (100%)
- Reliable, productive, and performance-enhancing product experience (100%)
The complete buyer’s guide to intranets
The Emotional Footprint score used by SoftwareReviews comprises the aggregated emotional responses of users to the service, negotiation, product impact, conflict resolution, and strategy & innovation provided by the vendor. This creates a powerful indicator of overall user feeling towards both the vendor and its product from the software users’ point of view.
While some analyst reports assess intranets solely on the basis of limited time and interaction, this award includes the feelings of real users who have extensive experience of both the product and the team.
We’re proud to say that when it comes to supporting our customers with enterprise-grade intranet software and exceptional service, we’re gold medal winners!
About Interact
Interact supplies over 1,000 organizations with an award-winning employee experience platform that boosts productivity and drives engagement.
Through enterprise-grade intranet software and decades of expertise, Interact provides Fortune 500, FTSE 250, and globally recognized brands such as Levi’s, Domino’s, Teva Pharmaceuticals, and Sony PlayStation, with a powerful way to inform and connect their greatest asset: their people.
Interact has offices in New York, Boston, Tulsa, and Manchester and operates across the whole of the US and Canada, EMEA, and Australia.
About SoftwareReviews Data Quadrant Awards and Software Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience.
